Europ Assistance announces that it has hired Virginie Babinet as Chief Transformation Officer. Virginie is an experienced and proven leader with a successful track record in managing large teams in multiple European countries delivering complex transformation and change programs.
In this role, Virginie will report directly to the Group CEO of Europ Assistance, Antoine Parisi, and will be responsible for the transformation of the Group, delivering a more efficient and streamlined experience for Europ Assistance’s clients and customers and overseeing the integration of newly acquired entities.
Virginie will oversee the Operations department, the Group Quality of Service, NPS and data strategy & the Group’s business strategy.
Antoine Parisi, CEO of Europ Assistance: “Virginie’s extensive experience in data, operations, IT and multi-country management will add tremendous value to our team. Her success in leading international projects will ensure that Europ Assistance continues and enhances its position as a customer centric, digital, data driven company.”
Prior to joining Europ Assistance, Virginie, spent 25 years at AXA. After 12 years in different positions in local finance departments or at the holding level, she took in 2006 the lead on the Flyer Program, a transformation of the organization, process, and tools of the AXA Finance function in Europe. In 2013, she joined AXA Belgium to lead the business support functions and notably manage the transformation of the culture and associated impact on the building (New Way of Working). Since 2016, she oversaw Group claims standards, strategy and transformation encompassing the launch of the claims data strategy.
Virginie Babinet, Chief Transformation Officer at Europ Assistance: “I am honoured to join Europ Assistance and look forward to contributing to its transformation into an even more customer centric, digital, and data driven company.”
