Mobility partners

We take great care of your customers’ mobility. With a strong track record with business partners from various industries, we are fully focused on getting your clients where they need to go and delivering to your company highly innovative and valued solutions. 

Why Europ Assistance

Quality first

By focusing on quality, EA prioritizes what truly adds value to customers needs

A purpose and culture based on excellence and precision when organizing the services, to exceed customers’ expectations

Globally available

Equiped to assist not only with domestic emergencies, but also cases abroad

Trusted network

Broad network of specialized providers whose quality is regularly & professionally monitored

Digital expertise enriched by human touch

Unique digital solutions for superior user experience and easy access to our service

Innovation

Agile company, leveraging new technologies, EA is constantly working on new services – improving both, the way we work and ultimately the customer experience

Customer focus

EA Care Culture is always focusing on an ongoing dialogue with our customers at all levels

Insurance & assistance capabilities from one single source

Service and insurance knowledge combined in a tailor-made and most efficient way

Our network

Introducing our powerful global network of automotive and mobility partners, spanning across the world to provide efficient care and support motorists and their passengers.

0
providers
0
towing trucks
0 %
of towing trucks arriving within
45 minutes at incident place
+ 0 %
repair on spot rate
in most markets
0 %
geo-tracking
in key markets

Digital roadside assistance

Thanks to our 24/7 digital platform, your customers have immediate access to emergency roadside assistance anytime.

  • Simple and easy to use
  • Speak with someone in their own country, speaking their own language
  • Accurate incident geolocation
  • Real-time information on roadside service delivery (tow-truck geo-tracking)
A fast and modern response
Digital Roadside Assistance provides your customers with a simple, seamless experience

Our partners

Our partners come from various mobility and financial industry segments.

Insurance companies
Vehicle manufacturers and OEM
Short-term car rental companies
Leasing companies
Financial institutions groups
Banks and consumer credit
Digital is an integral part of Europ Assistance's DNA maximizing availability

We are constantly raising the bar for motor assistance industry by developing and improving digital capabilities. We had been among the first to secure a fully end-to-end digital process. The benefits for a customer? You can do everything on your own, with your phone, geo-localize the towing truck and have the best & seamless experience.

 
Let's become partners!

Contact our mobility team to learn more about our services

Mobility Barometer

Discover Europ Assistance’s Auto & Mobility Barometer.  The survey was conducted by Ipsos, a global market research firm, among 8,000 people across 8 countries in Europe: Belgium, France, Germany, Italy, Portugal, Spain, Czech Republic and Austria. It tracks Europeans mobility habits.

Latest news about mobility

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